Privacy Policy

Information We Collect

When you use our website, submit a contact form, or call us, we may collect personal information including your name, phone number, email address, home address, and details about your HVAC service needs. We also collect standard website usage data through cookies and analytics tools.

How We Use Your Information

We use the information we collect to:

• Respond to service inquiries and provide estimates
• Schedule and perform HVAC services
• Communicate with you about your service
• Improve our website and services
• Comply with legal obligations

Call Tracking

We use CallRail to track phone calls for the purpose of measuring advertising effectiveness and improving customer service. Phone calls may be recorded for quality assurance purposes. By calling our business, you consent to call recording.

Cookies & Analytics

Our website uses cookies and similar technologies to analyze website traffic and usage patterns. This data helps us understand how visitors interact with our site so we can improve the user experience.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business (such as our CRM, call tracking, and analytics providers), subject to confidentiality agreements.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at info@hsvhvacpros.com or calling (256) 588-4712.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "last updated" date.

Contact Us

If you have questions about this privacy policy, please contact us at info@hsvhvacpros.com or call (256) 588-4712.